As Head of Client Servicing, I oversee our paraplanning and administration teams, ensuring we deliver excellence across all aspects of client service. My focus is on maintaining high standards in our technical research, documentation and client interactions.
I’ve also completed the qualifications to achieve Chartered Financial Planner status. This technical expertise, combined with my leadership experience, helps me support both our client servicing teams and the clients we serve. I particularly enjoy mentoring team members and collaborating across departments to create outstanding client outcomes.
I’m originally from Finland, and I travel back regularly where I enjoy relaxing in a cabin and jumping in a cold lake from a hot sauna. Here in the UK, I unwind through reading and baking, and spend plenty of time with our dog, who keeps us active and entertained.